Customer Service

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HelenMart is Asia’s leading online department store offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, health and beauty and v.v. HelenMart is always striving to offer its customers the best possible offering – including multiple payment options, free returns and extensive customer service and warranty commitments.
HelenMart aims to provide the best products and impeccable service to the customer with privileges including Free Return, Paypal Guarantee Buyers and Customer Service in order to deliver a valuable shopping experience.

Be the first to hear of our exciting sales & promos and get updates on the latest products and campaigns featured in HelenMart.
Gain insights to current and upcoming sales and promotions followed by taking part in our mobile and social media campaigns to win free prizes and vouchers. All at your fingertips, simply shop- anywhere, at anytime!

Because you are important to us, we are dedicated to providing you the best shopping experience. If you have any questions, please feel free to contact us through phone calls or our emails.

3 thoughts on “Customer Service

  1. Minh says:

    I need tracking number or order status, ordered product on March 15th and haven’t heard anything

  2. Nghia says:

    Hi, I want to know to tracking number and my order status
    My order number is 1491, it was order on 08/31

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